FAQ

How much does shipping cost?

Shipping is free!

How long will my item take to reach me?

Generally the shipping can take between 14 - 21 days to countries like Australia, United States, Canada, New Zealand and countries in Europe. The length of time can be dependant on the courier so much of it is out of our hands once it leaves.

The exception is the LUNAR Full Moon LED Lamp With Touch Sensor which we offer a quicker 7-14 day shipping service for customers in the US, Australia and UK.

Why do you ship from China?

This is a common question! We keep inventory in China and ship from there because we service countries across the world. However, we don't currently have the ability to hold inventory and warehousing in all of them. Due to China being the world leader in product manufacturing, the international shipping options are very good and offers the most competitive way for us to offer quick shipping options to the international community.

For most popular items we keep local inventory in the US, Australia and UK which you will be able to select a 7-14 day shipping option at checkout.

Do you ever offer express shipping?

Occasionally when an item is very popular we will move inventory into local markets to offer a quicker shipping method for customers.

How can I contact you?

Please feel free to contact our team at info@bkrdesigns.com